Support and Downloads

Support Guides

This page provides videos and documents to illustrate various common enquiries. These guides allow you to retrieve some basic steps to the issue that you may be facing.

*The guides available may not have the full coverage for all existing models. Please contact us if more information is required.


Browse FAQ by Topics

Disable Deparment ID Management when B&W Printing
Disable department ID management in printer driver properties when doing black and white printing

Configuring Network ScanGear Tool
Configuring the Network Scangear Tool for scanning