Paper Is Not Fed

    11-Sep-2015
    8202735100

    Solution

      <Cause 1>
      Appropriate paper is not being used.
      <Solution>
      Replace the paper with that which can be used with this printer.

      <Cause 2>
      The paper guides in the paper drawer are not set correctly.
      <Solution>
      Set the paper guides in the paper drawer correctly. For details on the procedures for loading paper, see the "e-Manual" (HTML manual) in the DVD-ROM supplied with the printer.

      <Cause 3>
      The paper size setting on the operation panel does not match the loaded paper size.
      <Solution 1>
      Match the paper size setting specified in <Paper Settings> and the size of the paper that is actually loaded.

      • To use the loaded paper
      Change the setting of <Paper Settings> to match the loaded paper size.
      NOTE:
      • If printing from a computer, check whether the paper size setting in the printer driver matches the loaded paper size.

      • To load paper without changing the settings
      Load the paper with the size that is set to <Paper Settings>. For details on the procedures for loading paper, see the "e-Manual" (HTML manual) in the DVD-ROM supplied with the printer.
      <Solution 2>
      Check that the paper guides in the paper drawer are set in the correct position. For details on the procedures for loading paper, see the "e-Manual" (HTML manual) in the DVD-ROM supplied with the printer.

      <Cause 4>
      Paper is not loaded in the paper drawer or the multi-purpose tray.
      <Solution>
      Load the paper. For details on the procedures for loading paper, see the "e-Manual" (HTML manual) in the DVD-ROM supplied with the printer.

      <Cause 5>
      Paper on which reports or lists can be printed is not loaded.
      <Solution>
      Reports or lists can be printed on A4 or Letter size paper. Load A4 or Letter size paper and set its size. Also, set the paper type to <Plain>, <Plain L>, <Recycled>, <Color>, or <Heavy 1> depending on the loaded paper. For details on the procedures for loading paper, see the "e-Manual" (HTML manual) in the DVD-ROM supplied with the printer.