Malaysia
| 1. Change name | |
| Inform the Customer Care Department to facilitate changes on the agreements that Canon Marketing (Malaysia) Sdn Bhd had earlier signed with you. | |
| 2. Relocate | |
| We recommend that you do not shift your Canon device as it could damage the internal components. | |
| 3. Needs to rent a copier | |
| Contact Customer Care Department if you need to borrow a device for a minimum of a week. Rental, usage & transport charges apply. | |
| 4. Requires additional training on equipment | |
| To optimize the extensive features of your new Canon device, there is a free training for every new purchase. Call us if you need subsequent training. | |
| 5. Change network and system configuration | |
| Call our Service Hotline to reinstall printers drivers, re-configure copier settings(eg. scan to folder or email) or resolve printing issues arising from network problem. If you require such services on-site, do note that charges apply. | |
| Note : Canon engineers do not have access to your network and requires permission for access if system configuration is required. | |
