| 1. Change name |
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Inform the Customer Care Department to facilitate changes on the agreements that Canon Marketing (Malaysia) Sdn Bhd had earlier signed with you. |
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| 2. Relocate |
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We recommend that you do not shift your Canon device as it could damage the internal components. |
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| 3. Needs to rent a copier |
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Contact Customer Care Department if you need to borrow a device for a minimum of a week. Rental, usage & transport charges apply. |
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| 4. Requires additional training on equipment |
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To optimize the extensive features of your new Canon device, there is a free training for every new purchase. Call us if you need subsequent training. |
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| 5. Change network and system configuration |
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Call our Service Hotline to reinstall printers drivers, re-configure copier settings(eg. scan to folder or email) or resolve printing issues arising from network problem. If you require such services on-site, do note that charges apply. |
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Note : Canon engineers do not have access to your network and requires permission for access if system configuration is required. |
